1. Purpose and scope
This Acceptable Use Policy applies to all use of the website, APIs, proxy services, accounts, and related infrastructure operated by Smolux Technology Limited.
It applies to account holders, team members, and anyone you authorize to access the services.
2. Permitted use
You may use the services for lawful activities for which you have the necessary rights and permissions, such as authorized testing, research, market analysis, advertising verification, and business operations.
You must comply with applicable laws, privacy requirements, and legally binding obligations governing the systems and information you access.
3. Prohibited activities
You must not use the services to conduct, facilitate, or conceal:
- Unauthorized access: Hacking, credential stuffing, password attacks, account takeover, unauthorized vulnerability exploitation, or attempts to access systems without permission.
- Malicious software: Distribution or operation of malware, ransomware, spyware, botnets, or malicious command-and-control infrastructure.
- Disruption: Denial-of-service attacks, deliberate overload, destructive activity, or interference with the availability or integrity of another service.
- Fraud and deception: Phishing, payment fraud, identity theft, impersonation intended to deceive, or fraudulent manipulation of advertising, engagement, transactions, or financial activity.
- Spam: Unlawful unsolicited messages, bulk messaging without required permission, or abusive account creation.
- Privacy violations: Unlawful collection, purchase, disclosure, or use of personal information; stalking; doxxing; or unauthorized surveillance.
- Illegal or exploitative material: Child sexual abuse material, nonconsensual intimate material, threats of violence, or other unlawful content or activity.
- Intellectual-property infringement: Unauthorized distribution or exploitation of protected content, software, or trade secrets.
- Unlawful circumvention: Bypassing access controls, payment requirements, or restrictions where doing so is unlawful or unauthorized.
- Service abuse: Stealing or distributing credentials, accessing another customer’s resources, evading a suspension, tampering with usage accounting, or exploiting billing and refund systems.
Security testing is permitted only where you have authorization from the owner of the affected system and remain within that authorization.
4. Responsible operation
Protect credentials and limit access to authorized users. Use reasonable request rates and do not knowingly impose harmful loads on destination systems.
If you collect or process personal information using the services, you are responsible for the necessary notices, permissions, security measures, and other legal requirements.
You must not use the services in a way that falsely implies affiliation with or endorsement by another person or organization.
5. Investigation and enforcement
We may investigate credible reports, unusual activity, or other evidence of a violation. This may involve reviewing relevant account and connection records in accordance with our Privacy Policy.
Depending on the circumstances, we may request an explanation, require corrective action, limit particular connections, suspend access, or terminate services. We may act immediately where necessary to prevent harm or comply with law.
Where reasonably possible and legally permitted, we will explain the action and allow you to request a review through customer support.
Enforcement does not automatically cancel your refund rights or authorize the forfeiture of paid funds. Refunds and any separate claims are handled under the Refund Policy, Terms of Service, and applicable law.
6. Reporting abuse
Report suspected misuse through customer support. Include relevant service identifiers, timestamps and time zones, and a concise description of the activity.
Do not submit passwords, complete API keys, or unnecessary personal information with a report.